Astro Communications Ltd specialises in the provision, installation and maintenance of connectivity solutions for the electronic, networking, audio visual and datacomms environment tailored to customer specification.
The successful implementation of ISO 9001, adopts a process approach to quality management. Astro Communications Ltd uses this approach within the business to continually seek improvements. Internal quality audits and periodic audits by an external certification body will seek objective evidence to confirm that Astro Communications Ltd is complying with its processes. Timely actions to tackle problems when they arise, verification of the effectiveness of these actions, and conscientious record keeping, are therefore essential.
We pride ourselves on Customer satisfaction and the quality of the products and services that we offer. Astro Communications realise that trust is the key in any business partnership and to maintain this, our approach to any solution must be based on understanding the client’s business to deliver the right solution, first time at appropriate cost.
In Pursuit of quality, Astro Communications Ltd undertakes to:
- To consistently satisfy its customers by providing reliable products and services that match their specific requirements;
- Provide professional advice and support to its customers and which supports its strategic direction;
- Use proven Installation techniques to satisfy all applicable requirements;
- Maintain a technical support section with real time online monitoring and alert function to provide a timely response to problems as required;
- Maintain and continually improve the BS EN ISO 9001:2015registered quality management system;
- Train and develop its staff;
- Regularly review the quality of its performance as a basis for continual improvement by the setting of quality objectives;
Astro Communications Ltd Mission is – “Always in Communication”