Whether Sailing the High Seas or the Economic Ocean, don’t lose sight of your goals
Whether Sailing the High Seas or the Economic Ocean, don’t lose sight of your goals Boulogne or Bust, at sea with the Astro team My elder daughter is a big Knight Rider fan. She has watched every episode of...
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Expensive Fuses, Lightning Bolts and… a Ghost? Call for Disaster Recovery
Expensive Fuses, Lightning Bolts and… a Ghost? Call for Disaster Recovery Disaster Recovery! What’s that got to do with a ghost? Most of us have experienced a long dark night with the unexpected noise. Footsteps on the stairs. A...
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Now that’s what I call bandwidth!
Now that’s what I call bandwidth! Transatlantic cable bandwidth: from 250 bits per hour to 160 terabits per second in 160 years Earlier this month Microsoft and Facebook completed the installation of a transatlantic cable stretching from Virginia, to...
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The Third Duck from the Sun
The Third Duck from the Sun It’s the Sun Jim, but not as we know it… Many of us have been enjoying our fair and rare share of the sun in many parts of the UK recently. As with...
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Unplanned wireless network – safety in numbers? I don’t think so.
Unplanned wireless network – safety in numbers? I don’t think so. To plan or not to plan, that is the question! Planning your wireless network does cost, but not as much as not planning it! Sometime back, I read...
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Seven Ways to Deliver Excellent Customer Service – That’ll Be The Day!
Seven Ways to Deliver Excellent Customer Service – That’ll Be The Day! A lesson for anyone wanting to provide an excellent customer service experience… I mentioned in my previous blog about customer service being a performance. This really came...
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Excellent Customer Service – is it really such a strain?
Excellent Customer Service – is it really such a strain? Or am I missing the point about customer service? I have written several times before on the subject of customer service. It is something that we focus on at...
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IT Directors Forum 2017: The Boat That Rocked will be Docked Part 3
ITDF2017: The Boat That Rocked will be Docked Part 3 The IT Directors Forum: the Casino King, the Espresso Martini and the case of the missing mini-bars It didn’t take long for Mr Hodges to put himself up for...
Read moreIT Directors Forum 2017: The Boat That Rocked will be Docked Part 2
IT Directors Forum 2017: The Boat That Rocked will be Docked Part 2 Kitchens, clog clumping and breaking into cabins: all part of the IT Directors Forum service! In this second part of a three-part blog, my ending note...
Read moreIT Directors Forum 2017: The Boat That Rocked will be Docked Part 1
IT Directors Forum 2017: The Boat That Rocked will be Docked Part 1 All aboard the IT Directors Forum: The End of an Era I know I must have said this before but I just don’t know where the...
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